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Legal notice
This Legal Notice applies to the commercial ecommerce website:
couturecandyx.shop
Electronic contact:
Email: info@couturecandyx.shop
couturecandyx.shop is operated as an online ecommerce service offering products for purchase through the internet.
Service Provider Information
For purposes of communications concerning the operation of the website, orders, customer service, returns, refunds, privacy, website content and other ecommerce matters, the operator of couturecandyx.shop may be contacted electronically at:
Mandatory German Provider Information
German law requires commercial digital-service providers to make prescribed provider-identification information easily recognizable, directly accessible and permanently available.
Depending on the legal structure and circumstances of the provider, required information may include the legal name and geographic address of the provider, legal form, authorized representative, commercial or similar registration details and applicable VAT or business-identification information.
The ecommerce domain couturecandyx.shop and the customer-service email address info@couturecandyx.shop identify the online store and its electronic contact channel.
The website operator remains responsible for ensuring that all additional provider-identification information required by applicable law is visibly published on couturecandyx.shop.
Electronic Contact
For rapid electronic communication concerning couturecandyx.shop:
Email: info@couturecandyx.shop
Website Purpose
couturecandyx.shop is an ecommerce website through which customers may view products, place orders, make payments through available payment services and access information concerning shipping, returns, refunds and other store policies.
Ecommerce Platform
The website may use Shopify ecommerce technology and third-party services to provide hosting, checkout, payment, security, analytics, shipping, customer-service and other ecommerce functionality.
The use of Shopify technology does not mean that Shopify is the seller of products offered through couturecandyx.shop.
Responsibility for Website Content
We make reasonable efforts to keep information on couturecandyx.shop accurate and current.
However, product availability, specifications, prices and other commercial information may change.
Where an error is discovered, we may correct it subject to existing contractual obligations and mandatory consumer law.
Nothing in this Legal Notice excludes liability that cannot legally be excluded.
External Links
The website may contain links to third-party websites.
We do not control independent third-party websites and are not responsible for their content merely because a link is provided.
Where we become aware of unlawful linked content and have a legal obligation to take action, we will act in accordance with applicable law.
Intellectual Property
Unless otherwise indicated, materials published on couturecandyx.shop may be protected by copyright, trademark or other intellectual-property rights owned by the website operator, licensors or other rights holders.
Website access does not grant permission to commercially reproduce, distribute, modify or exploit protected material except where authorized by the rights holder or permitted by law.
Third-party trademarks and brand names remain the property of their respective owners.
Product Information
Reasonable efforts are made to present product information accurately.
Variations in colours or appearance may result from photography, device displays, screen settings, manufacturing tolerances and other legitimate factors.
Statutory rights regarding defective or non-conforming goods remain unaffected.
Consumer Rights
Nothing contained in this Legal Notice, our Terms of Service or another store policy is intended to exclude or limit mandatory rights available to consumers under applicable German or European Union law.
Where a store policy conflicts with a mandatory statutory consumer right, the mandatory legal provision prevails.
Right of Withdrawal
Eligible consumers purchasing through distance contracts may have a statutory right of withdrawal.
Details are provided in our Return and Refund Policy.
An electronic withdrawal function is provided where required by applicable EU consumer law.
Consumer Dispute Resolution
We seek to resolve customer complaints directly through customer service.
Customers may contact:
Unless couturecandyx.shop is subject to a mandatory legal obligation to participate in a particular consumer dispute-resolution procedure, the operator does not voluntarily commit through this Legal Notice to participation in proceedings before a consumer arbitration body.
Where a dispute with a consumer cannot be resolved and applicable German law requires information concerning an appropriate consumer conciliation body and participation status, the legally required information will be provided.
EU Online Dispute Resolution Platform
The former European Union Online Dispute Resolution Platform has been discontinued.
Accordingly, this Legal Notice does not provide the former ODR Platform as an active method for submitting consumer disputes.
Consumers may continue to use dispute-resolution mechanisms available under applicable national or European law.
Data Protection
Information concerning the collection and processing of personal data through couturecandyx.shop is provided in our Privacy Policy.
Privacy enquiries may be directed to:
Cookies
Information may be stored on or accessed from users' devices through cookies and similar technologies only in accordance with applicable data-protection and privacy requirements.
Where legally required, consent is requested before non-essential technologies are activated.
Terms, Returns and Shipping
Customers should review the following store policies before purchasing:
- Terms of Service;
- Return and Refund Policy;
- Privacy Policy; and
- Shipping Policy.
These policies form part of the information provided concerning purchases through couturecandyx.shop.
Applicable Law
The operation of couturecandyx.shop and transactions with customers are subject to applicable law.
Nothing in this Legal Notice deprives consumers of mandatory protections available under the law that applies to their consumer contract.
No Exclusion of Mandatory Liability
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be unlawful.
Mandatory rules concerning liability, consumer rights, defective goods, product safety, data protection and other legal obligations remain unaffected.
Changes to This Legal Notice
This Legal Notice may be updated when necessary to reflect changes to the website, business operations or legal requirements.
The latest version will be published on couturecandyx.shop.
Contact
For communications concerning couturecandyx.shop:
couturecandyx.shop
Email: info@couturecandyx.shop
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